People Sandra van Dulmen Communication in healthcare

The process and outcome of clinical ineractions and design

This research group studies process and outcome of everyday clinical interactions and design and test (eHealth) interventions.

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The process and outcome of clinical ineractions and design

This research group studies process and outcome of everyday clinical interactions and design and test (eHealth) interventions to improve interactions in view of, a.o., patients’ need fulfillment, information recall, medication adherence, self-management skills, symptom distress, participation and decision-making.

Research group leader

Sandra van Dulmen PhD

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Aims

The research program Communication in healthcare investigates interactions between healthcare providers and patients with several aims.

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Aims

The research program Communication in healthcare investigates interactions between healthcare providers and patients with the aim:
  • to understand, unravel, analyze and improve the communication between healthcare providers and patients in primary (general practice, home care, midwifery) as well as secondary care (e.g. pediatrics, oncology, clinical genetics)
  • to increase patient participation and decision-making during clinical interactions
  • to enhance patient outcomes of clinical interactions in terms of information recall, need fulfillment, medication adherence, screening uptake, risk perception, coping skills, self-management, anxiety, etc.
  • to investigate and create the conditions for high quality communication in healthcare
  • to develop and evaluate individual, group and online (mHealth and eHealth) interventions with and for patients in need of (communication) support
  • to design tailored interventions (for healthcare providers and/or patients) by which the voice of vulnerable patients (characterized by limited health literacy, older age, being seriously ill or having a migrant background) can be heard and taken into account in managing symptoms and disease
  • to test separate and combined effects of enhanced communication styles such as empathy and expectancies on health outcomes in patients

Team

Radboud Institute for Health Sciences

Ideally, every procedure in clinical practice and public health should take place based on proof, instead of intuition or 'experience'. Our aim is to innovate and personalize healthcare and public health. read more