Facilities

During your visit or hospitalization you are welcome to use the diverse facilities of Radboudumc.

Food and drinks

Patients and visitors are welcome at our restaurant and coffee corners. It is possible to pay by card or cash at all our restaurant facilities.

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Food and drinks

Patients and visitors are welcome at our restaurant and coffee corners. It is possible to pay by card or cash at all our restaurant facilities.

Restaurant

In our restaurant you will find coffe and tea, fresh salads, sandwiches, pastries and fruit juices. You can also put your own meal together. If you like, our staff can cook you up something warm on the spot.

Route

607

Opening hours

Weekdays: 08.00 - 20.00 hrs
Saturday and Sunday: 11.00 - 20.00 hrs

Coffee corners

You can also visit one of our four coffee corners for a drink and/or sandwich, to eat on the spot or take away.

Main entrance
Weekdays: 07.00 - 19.00 hrs
Saturday and Sunday: closed

West entrance
Weekdays: 10.00 - 15.00 hrs
Saturday and Sunday: closed

Woman and Child building (at the entrance of Amalia Children's Hospital)
Weekdays: 09.30 - 15.30 hrs
Saturday and Sunday: closed

East entrance
Weekdays: 09.30 - 19.00 hrs
Saturday and Sunday: 14.00 - 18.00 hrs

Guest meal

Are you visiting a patient and would you like to join in a meal? You are welcome to at all nursing wards. If you want to have a meal, please inform the dietary assistant. In case of dinner, you can inform the dietary assistant until 16.30 hrs at the latest. Your meal will be served between 17.00 and 18.00 hrs together with the patient meal. You can pay the dietary assistant by card (PIN).

Prices

  • Breakfast €2.50
  • Lunch (soup, salad en sandwich) €4.50
  • Dinner €5.50
  • Dinner and dessert €6.50
  • Salad €2.00
  • Dessert €2.00

Assistance and golf cart

Would you like assitance upon arrival at the hospital? Then please report to the front desk at the main entrance, T +31 (0)24 361 37 67.

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Assistance and golf cart

Would you like assistance upon arrival at the hospital? Then please report to the front desk at the main entrance, T +31 (0)24 361 37 67. A host(ess) will pick you up and guide you to your appointment. This is possible Mondays through Fridays between 9.00 and 17.00 hrs. Hosts are volunteers, we can therefore not guarantee this service.

Golf cart

Is it difficult for you to walk long distances? Then you can travel with our golf cart. A volunteer will drive one to bring you as close to your destination at the hospital as possible. Mondays through Fridays from 8.00 to 17.00 hrs. Volunteers offer this service, which means that cannot guarantee this service.

Internet

Throughout the hospital you can use the wireless network (WiFi) for free with your own laptop, tablet or phone. Besides, many medical departments provide wired internet at your bedside. You can also surf the net at one of the PCs in our library, in the central hall or at the East entrance.


Telephone

Radboudumc does not offer land line services to patients. You are permitted to use your own mobile phone in the hospital. If you do not have a mobile phone, you can purchase one from the dietary assistant. At some places in Radboudumc calling is prohibited. This is clearly indicated when applicable.


Television and radio at your bedside

When hospitalized, you can watch TV and listen to the radio in your bed.

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Television and radio at your bedside

When hospitalized, you can watch TV and listen to the radio in your bed. You can listen to the sound via headphones. When you have a single room, you can also listen to the sound via the speakers. The use of radio and television is free of charge.

Malfunctions can be reported at our customer contact centre (18000). You can contact them on weekdays from 08.00 to 17.00 hrs. In the weekend and during evening hours, the control room does this task. Malfunctions reported before 10.00 hrs will be solved the same day.

Interpreter

Do you need an interpreter to fully understand your doctor? Please indicate this to your doctor or nurse. They can arrange for an interpreter via the Interpreting and translation center Netherlands (TVcN).

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Interpreter

Do you need an interpreter to fully understand your physician? Please indicate this to your doctor or nurse. They can arrange for an interpreter via the Interpreting and translation center Netherlands (TVcN). The interpreter can join the conversation in person or by telephone. For most widely used languages, telephone contact with a professional interpreter can be arranged within a few minutes. In case of an interpreter present in person or more uncommon languages, we need to make a reservation in advance.

Books and magazines

You can borrow books, newspapers, comics, games and CDs from our patient library. Library volunteers also visit different departments from Mondays through Thursdays.

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Books and magazines

You can borrow books, newspapers, comics, games and CDs from our patient library. Library volunteers also visit different departments from Mondays through Thursdays. Through them, you can borrow books and magazines. Furthermore, for a fee the volunteers can get you your favourite newspaper from the hospital shop. But because the librarians are volunteers, we cannot guarantee this service.

Route

521

Opening times

Mondays through Wednesdays and Fridays: 13.00 - 17.00 hrs
Thursdays: 10.00 - 13.00 hrs

Telephone

 +31 (0)24 361 34 99

Information Center

At the Information Center, patients and visitors can get information about Radboudumc, ask questions about disorders, medical tests, treatments, patient associations and other health institutions. They can also assist when filing a complaint.

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Hairdresser

Patients, visitors and employees at Radboudumc - both men and women - can turn to hairdresser Van Lin. You can come by with or without an appointment. The hairdresser also visits the medical departments by appointment.

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Hairdresser

Patients, visitors and employees at Radboudumc - both men and women - can turn to hairdresser Van Lin. You can come by with or without an appointment. The hairdresser also visits the medical departments by appointment.

Kapsalon Van Lin
Main entrance
Geert Grooteplein-Zuid 10
6525 GA Nijmegen
Route 582

Opening hours

Tuesdays through Fridays: 09.00 - 17.00 hrs
Monday: exclusively open for hairpieces (wigs and so forth) and by appointment.
+31 (0)24 361 01 25

Prices

Washing € 1.75  
Cutting € 23.95  
Cutting clipper-style € 14.25  

Children 12 and younger

€ 12.50

 
Beard € 7.00  
Bangs / neck hairs  € 1.60  
Hair enhancement etc. € 1.00  
Drying 

€ 7.50

 

Drying / blow-dry

€ 14.50   
Blow-dry / Setting / Styling € 24.50  
Permanent dye € 52.95  
Coloring € 38.95  
Color € 16.95 for home usage
Highlights € 24.95 7 x foil
  € 4,95 15cc extra / per foil
Mask € 6.25  
Long hair extra € 11.45  
Plucking / eyebrow tinting € 9.25  
Hair system by appointment
Treatment on the ward € 2.50 extra cost

The Radboudhotel

Family members of patients are welcome to stay at the Radboud Hotel. This unpretentious hotel has seventeen rooms available, offering both single and double occupancy.

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Social work

Illness and everything it involves can disrupt your daily life considerably. Our social workers can help you to maintain control over your life – to reinforce or regain it. Together with you, they look for answers to questions and for solutions to problems.

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Social work

Illness and everything it involves can disrupt your daily life considerably. Our social workers can help you to maintain control over your life – to reinforce or regain it. Together with you, they look for answers to questions and for solutions to problems. The social workers cooperate with our doctors, nurses and other healthcare providers. Just like other medical professionals, they have a duty of confidentiality. This means that they are not permitted to share your details with anyone. So you can feel free to confidently discuss everything with them.

Potential problems

Due to illness, potential investigations and treatments and/or your hospitalization, you may have to cope with, for example:
  • emotional difficulties when dealing with and accepting your disease
  • problems with your partner, children and/or other family members 
  • problems related to (negative) reactions of others, at work or in daily life
  • problems with home care (thuiszorg) during hospitalization and recovery period
  • financial or material problems, arising from hospitalization or treatment
  • housing problems related to your illness (consultations on adapted housing)
  • doubts about the type of medical treatment you are receiving
  • complaints or conflicts regarding the treatment
  • questions about hospitalization, illness and treatment of children

Informal caregiving (mantelzorg)

A social worker provides assistance with practical problems due to illness or hospitalization of a dear one. For example, informal care provides help in organizing childcare, assistance in solving financial and housing problems, and support when applying for benefits and facilities such as PGB (personal budget) and RIBW (regional institution for sheltered housing). But also other issues can be addressed, such as your experiences and thoughts. For example relational problems, quality of life after treatment, etc.

Contact

Would you like to contact the social caregiver of the department? Please ask your doctor or nurse.

Spiritual care and pastoral care

Your illness and everything related to it can evoke thoughts and feelings that affect your life, religion or belief. Sometimes you have to make difficult decisions regarding your treatment. If you would like to talk about that with someone, our spiritual counsellors are there for you.

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Spiritual care and pastoral care

Spiritual counsellors

Your illness and everything related to it can evoke thoughts and feelings that affect your life, religion or belief. Sometimes you have to make difficult decisions regarding your treatment. If you would like to talk about that with someone, our spiritual counsellors are there for you. The spiritual counsellors of the Spiritual and Pastoral Care service are all appointed as priests too, by different churches. They are able to bring you into contact with your priest, preacher, or another spiritual caregiver, such as your humanist counsellor, rabbi or imam. Also, you can call on them for receiving communion, anointing of the sick, baptism or another ritual. 

Ecumenical celebrations

Every Sunday, an ecumenical celebration of word and table is held for all patients, visitors and staff. When you are hospitalized, a nurse comes by to ask if you want to attend this celebration. Volunteers can guide you to the service. It is also possible to receive communion or the Lord’s Supper at your room. The service text is issued at the medical departments prior to the service.
  • every Sunday at 10.00 hrs
  • Garden hall, route 706

Contact

Do you want to contact the spiritual counsellor? Please ask the nurse or department secretary to make an appointment for you, or call the Spiritual and Pastoral Care service secretariat at +31 (0)24 361 33 20.

Intercultural spiritual counsellor

The intercultural spiritual counsellor can provide mediation, advice and support when it comes to culture and religion.

read more (Dutch)

Art

Art can surprise, comfort, and give meaning. This contributes to the well-being of our patients, visitors, volunteers and employees. That is why you will find contemporary visual art scattered all over our medical center.

read more (Dutch)

Patient associations

In the Netherlands, there are many associations that advocate patients interests. These associations provide information and education, and can often help you to get in touch with others in a similar situation.

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Patient associations

In the Netherlands, there are many associations who advocate patients interests. General patient associations, but also associations of patients who suffer one specific disease or who share one particular disability. These associations provide information and education, and often they can help you to get in touch with others in a similar situation. Please ask your doctor, nurse or social worker for more information. You can also find information on the Zorgbelang Gelderland website (Dutch).

Silent Center

There is a Silent Center (Stiltecentrum) located near the main entrance (route 566): an area for anyone looking for peace and quiet or who needs a moment of contemplation. In the Silence Center there is a separate area for Muslims. The area is always open and available to everyone.


ATMs and cash machines

In the hall at the main entrance you will find an ATM. Here, you can get money day and night.


Shops

Radboudumc has two shop where you can buy, for example, magazines, fruit, flowers, candy and gifts.

locations and opening hours

Shops

Radboudumc has two shops where you can buy, for example, magazines, fruit, flowers, candy and gifts. The shop are located:

At the main entrance

Opening hours
Mondays through Fridays 8.30 to 20.00 hrs
Saturday and Sunday 11.00 to 20.00 hrs
T +31 (0)24 361 40 99

At the coffee corner near East entrance (Reinier Postlaan 4)

Opening hours
Mondays through Fridays 8.00 to 20.00 hrs
Saturday and Sunday 13.00 to 20.00 hrs
T +31 (0)24 361 74 65

Mailboxes

You can find PostNL mailboxes in the main hall and outside the main entrance.


Charging your mobile phone

There are three places at Radboudumc where you can charge your phone safely and quickly. These are called the Charge-to-go charging stations.

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Charging your mobile phone

There are three places at Radboudumc where you can charge your phone safely and quickly. These are called the Charge-to-go charging stations.

Charge-to-go

The Charge-to-go stations include twelve lockers with connectors for different kinds of mobile phones. The Charge-to-go indicates exactly how long it takes to charge, so you do not have to miss your phone longer than necessary. During the charging, you leave your phone in a closed locker.

Which mobile phones can be charged?

  • Iphones; lightning connectors as well as 30-pin connectors
  • Mobile phones with a mini USB connector

Where are the charging stations?

  • In the South corridor close to Hairdresser van Lin, route 582
  • Next to the vending machine at the entrance of the R-building, route 725
  • In the lift lobby of the Woman and Child building (Q-building), ground floor
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