Welcome to Radboudumc
We would like to make your visit to our hospital as pleasant as possible. Therefore, during your visit or admission, you can use the various facilities of the Radboudumc.
Food and drinksPatients and visitors are welcome at our restaurant and coffee corners. It is possible to pay by card or cash at all our restaurant facilities.
RestaurantIn our restaurant you will find coffe and tea, fresh salads, sandwiches, pastries and fruit juices. You can also put your own meal together. If you like, our staff can cook you up something warm on the spot.
Opening hoursWeekdays: 08.00 - 20.00 hrs
Saturday and Sunday: 11.00 - 20.00 hrs
You can also visit one of our four coffee corners for a drink and/or sandwich, to eat on the spot or take away.
Weekdays: 07.00 - 19.00 hrs
Saturday and Sunday: closed
Weekdays: 10.00 - 15.00 hrs
Saturday and Sunday: closed
Woman and Child building (at the entrance of Amalia Children's Hospital)
Weekdays: 09.30 - 15.30 hrs
Saturday and Sunday: closed
Weekdays: 09.30 - 19.00 hrs
Saturday and Sunday: 14.00 - 18.00 hrs
Are you visiting a patient and would you like to join in a meal? You are welcome to at all nursing wards. If you want to have a meal, please inform the dietary assistant. In case of dinner, you can inform the dietary assistant until 16.30 hrs at the latest. Your meal will be served between 17.00 and 18.00 hrs together with the patient meal. You can pay the dietary assistant by card (PIN).
- Breakfast €2.50
- Lunch (soup, salad en sandwich) €4.50
- Dinner €5.50
- Dinner and dessert €6.50
- Salad €2.00
- Dessert €2.00
Information CenterOn our website you will find information about Radboudumc in general, our departments and also about disorders, medical tests and treatments. If you have any more questions or you are looking for specific information that cannot be found on our website, you can contact our Information Center. contact Information Center
HairdresserPatients, visitors and employees at Radboudumc - both men and women - can turn to hairdresser Van Lin. You can come by with or without an appointment. The hairdresser also visits the medical departments by appointment.
Kapsalon Van Lin
Geert Grooteplein-Zuid 10
6525 GA Nijmegen
Opening hoursTuesdays through Fridays: 09.00 - 17.00 hrs
Monday: exclusively open for hairpieces (wigs and so forth) and by appointment.
+31 (0)24 361 01 25
|Cutting clipper-style||€ 15.95|
Children 12 and younger
|Bangs / neck hairs||€ 1.55|
|Hair enhancement etc.||€ 1.55|
Drying / blow-dry
|Blow-dry / Setting / Styling||€ 26.95|
|Permanent dye||€ 56.60|
|Color||€ 17.95||for home usage|
|Highlights||€ 26.95||7 x foil|
|€ 5.25||15cc extra / per foil|
|Long hair extra||€12.30|
|Plucking / eyebrow tinting||€ 10.25|
|Hair system||by appointment|
|Treatment on the ward||€ 2.50||extra cost|
This is how you get to the right place
Assistance and golf cart
Would you like assistance upon arrival at the hospital? Then please report to the front desk at the main entrance, T +31 (0)24 361 37 67. A host(ess) will pick you up and guide you to your appointment. This is possible Mondays through Fridays between 9.00 and 17.00 hrs. Hosts are volunteers, we can therefore not guarantee this service.
Is it difficult for you to walk long distances? Then you can travel with our golf cart. A volunteer will drive one to bring you as close to your destination at the hospital as possible. Mondays through Fridays from 8.00 to 17.00 hrs. Volunteers offer this service, which means that cannot guarantee this service.
Shuttle service to the main entrance
A shuttle service runs on the Radboudumc grounds, between the Philips van Leydenlaan (west side) and the Main Entrance (Building A). This shuttle service is a free service for patients and visitors who are less mobile.
For people who are less mobile, the route from the Philips van Leydenlaan to the main entrance may be too long. This is a few hundred meters, and the road also has a large hill. This makes it unsuitable for some people to travel on foot or in a push wheelchair. Once inside the main building, patients and visitors can transfer to a golf cart, which takes people inside to their destination.
The shuttle runs continuously Monday through Friday between 8:30 a.m. and noon and between 1 p.m. and 5 p.m. The shuttle is an electric vehicle and is recharged between noon and 1 p.m.
There are three stops for boarding and disembarking:
- At the main entrance (A building)
- At the Philips van Leydenlaan (intersection with Geert Grooteplein Zuid)
- At the Kiss & Ride in front of the traffic circle (near the old main entrance)
For questions about this service, please contact the Logistics reporting station at tel. 024-363 40 00.
This is how you stay in touch
Radboudumc does not offer land line services to patients. You are permitted to use your own mobile phone in the hospital. If you do not have a mobile phone, you can purchase one from the dietary assistant. At some places in Radboudumc calling is prohibited. This is clearly indicated when applicable.
InternetThroughout the hospital you can use the wireless network (WiFi) for free with your own laptop, tablet or phone. Besides, many medical departments provide wired internet at your bedside. You can also surf the net at one of the PCs in our library, in the central hall or at the East entrance.
Charging your mobile phone
There are three places at Radboudumc where you can charge your phone safely and quickly. These are called the Charge-to-go charging stations.
The Charge-to-go stations include twelve lockers with connectors for different kinds of mobile phones. The Charge-to-go indicates exactly how long it takes to charge, so you do not have to miss your phone longer than necessary. During the charging, you leave your phone in a closed locker.
Which mobile phones can be charged?
- Iphones; lightning connectors as well as 30-pin connectors
- Mobile phones with a mini USB connector
Where are the charging stations?
- In the South corridor close to Hairdresser van Lin, route 582
- Next to the vending machine at the entrance of the R-building, route 725
- In the lift lobby of the Woman and Child building (Q-building), ground floor
Television and radio at your bedside
When hospitalized, you can watch TV and listen to the radio in your bed. You can listen to the sound via headphones. When you have a single room, you can also listen to the sound via the speakers. The use of radio and television is free of charge.
Malfunctions can be reported at our customer contact centre (18000). You can contact them on weekdays from 08.00 to 17.00 hrs. In the weekend and during evening hours, the control room does this task. Malfunctions reported before 10.00 hrs will be solved the same day.
InterpreterDo you need an interpreter to fully understand your physician? Please indicate this to your doctor or nurse. They can arrange for an interpreter via the Interpreting and translation center Netherlands (TVcN). The interpreter can join the conversation in person or by telephone. For most widely used languages, telephone contact with a professional interpreter can be arranged within a few minutes. In case of an interpreter present in person or more uncommon languages, we need to make a reservation in advance.
You can find PostNL mailboxes in the main hall and outside the main entrance.
Good for the mind
Spiritual care and pastoral careYour illness and everything related to it can evoke thoughts and feelings that affect your life, religion or belief. Sometimes you have to make difficult decisions regarding your treatment. If you would like to talk about that with someone, our spiritual counsellors are there for you. read more
Spiritual care and pastoral care
Spiritual counsellorsYour illness and everything related to it can evoke thoughts and feelings that affect your life, religion or belief. Sometimes you have to make difficult decisions regarding your treatment. If you would like to talk about that with someone, our spiritual counsellors are there for you. The spiritual counsellors of the Spiritual and Pastoral Care service are all appointed as priests too, by different churches. They are able to bring you into contact with your priest, preacher, or another spiritual caregiver, such as your humanist counsellor, rabbi or imam. Also, you can call on them for receiving communion, anointing of the sick, baptism or another ritual.
Ecumenical celebrationsEvery Sunday, an ecumenical celebration of word and table is held for all patients, visitors and staff. When you are hospitalized, a nurse comes by to ask if you want to attend this celebration. Volunteers can guide you to the service. It is also possible to receive communion or the Lord’s Supper at your room. The service text is issued at the medical departments prior to the service.
- every Sunday at 10.00 hrs
- Garden hall, route 706
ContactDo you want to contact the spiritual counsellor? Please ask the nurse or department secretary to make an appointment for you, or call the Spiritual and Pastoral Care service secretariat at +31 (0)24 361 33 20.
Silent CenterThere is a Silent Center (Stiltecentrum) located near the main entrance (route 566): an area for anyone looking for peace and quiet or who needs a moment of contemplation. In the Silence Center there is a separate area for Muslims. The area is always open and available to everyone.
Social workIllness and everything it involves can disrupt your daily life considerably. Our social workers can help you to maintain control over your life – to reinforce or regain it. Together with you, they look for answers to questions and for solutions to problems. The social workers cooperate with our doctors, nurses and other healthcare providers. Just like other medical professionals, they have a duty of confidentiality. This means that they are not permitted to share your details with anyone. So you can feel free to confidently discuss everything with them.
Potential problemsDue to illness, potential investigations and treatments and/or your hospitalization, you may have to cope with, for example:
- emotional difficulties when dealing with and accepting your disease
- problems with your partner, children and/or other family members
- problems related to (negative) reactions of others, at work or in daily life
- problems with home care (thuiszorg) during hospitalization and recovery period
- financial or material problems, arising from hospitalization or treatment
- housing problems related to your illness (consultations on adapted housing)
- doubts about the type of medical treatment you are receiving
- complaints or conflicts regarding the treatment
- questions about hospitalization, illness and treatment of children